IUI Program Operator RFP
2022 RFP Now Closed
Energy Solutions and its TECH Initiative partners (Program Implementers) seek to hire a Program Operator for Silicon Valley Clean Energy’s (SVCE) Inclusive Utility Investment (IUI) Pilot, also known as a Tariffed On-Bill Pilot (TOB). Please review the RFP linked under Links and Resources for complete RFP details.
IUI Pilot Description & Goals
The IUI Pilot helps provide electrification and decarbonization technologies to customers and communities without the financial means to access them otherwise. The pilot leverages existing utility mechanisms for making capital investments and repays them with customer cost recovery through monthly customer energy savings. In this case, the utility invests in decarbonization upgrades at a participating location under the terms of a special-purpose tariff and then recovers the investment costs and associated cost of capital via a monthly IUI cost-recovery charge assigned to the customer that must be less than the customer’s expected savings. By assigning the investment role to the utility and linking project financial feasibility to the customer’s bill savings rather than income, this solution resolves multiple barriers to access for capital-intensive upgrades. By assigning investments to the metered location rather than as debt incurred by an individual, IUI allows the costs to be recovered over longer time periods than many traditional loans, enhancing affordability. The Pilot is also intended to integrate with complementary funding sources, ranging from local initiatives to proposed national programs. By pairing with additional funding sources, the Pilot will enhance the financial benefits to customers and expand the number of customers who would benefit from participation.
The Pilot will enroll 1,000 SVCE-territory households to facilitate the replacement of 500 furnaces and air conditioners with heat pump (HP) HVAC units and the replacement of 500 gas water heaters with heat pump water heaters (HPWH). The initial Pilot phase will target a narrow demographic of predominantly single family, moderate-income homes with aging mechanical systems to maximize economic impacts and control extraneous variables. The results of the Pilot will provide an empirical proof-of-concept to inform the planning and launch of scalable, statewide IUI mechanisms to further CA’s decarbonization goals while expanding access to historically underserved communities (such as low-and moderate-income (LMI) households and renters).
|September 29, 2022:||RFP issued|
|October 5, 2022:||Pre-proposal webinar (registration link in sidebar)|
|October 20, 2022:||Deadline for additional questions, clarifications|
|October 21, 2022:||Deadline for Bidders to submit notice of intent to bid|
|October 21, 2022:||Final day for Program Implementers to respond to questions|
|November 3, 2022:||Deadline for Bidders to submit proposals|
|November 10, 2022:||Top Bidders notified of interview times, if applicable|
|November 15, 2022:||Top Bidder interviews, if applicable|
|November 18, 2022:||Anticipated date Energy Solutions will notify awardees|
|December 9, 2022:||Contract completion and anticipated Phase 1 launch date|
To receive communications during the application period, register your interest via email to TECH.firstname.lastname@example.org with the subject line “IUI Pilot – Intent to bid”.
Complete all proposal requirements outlined in the IUI Pilot RFP and submit final proposals via email to TECH.email@example.com with the subject line “IUI Pilot – [Company Name]” by 5:00 PM PDT on November 3, 2022.
|Meet Proposal Requirements||
Bidder completed all required sections of the proposal and adhered to all page limits, included relevant attachments, and utilized provided templates where required
Proposal is well written and formatted in a clear and easy to follow manner
Bidder accepts Energy Solutions’ standard terms and conditions, with any stated exceptions
|Capability to Deliver Capability to Deliver Services||
Adequate resources to perform tasks listed in Scope of Services
Ability to serve customers in SVCE territory
Clear identification of staff available to support Pilot planning and implementation
Bidder work plan and schedule demonstrates ability to complete tasks in a timely manner
Ability to scale operations should program expand beyond Pilot, specifically with regards to data tracking and tariff calculation automation for a financing program at scale
Experience integrating with utility billing systems
If applicable, identified key sub-contractors and demonstrated ability to work collaboratively
|Qualifications and Relevant Experience||
Demonstrated experience of the Bidder, including the capability and experience of key personnel, in the following areas:
Implementing TOB or On-Bill Financing (OBF) programs
Working with CA utilities and CCAs
Performing tasks outlined in Scope of Services
References substantiate Bidder’s relevant experience and ability to perform tasks outlined in Scope of Services
|Diversity, Equity, and Inclusion||Demonstrated experience engaging with LMI communities, disadvantaged communities, and/or renters|
Demonstrated understanding of tasks to be performed by Program Operator, as outlined in Scope of Services
Proposal demonstrates a well-thought-out and innovative approach toward Pilot planning and implementation
Proposal clearly outlines mechanisms for minimizing financial and operational risks and presents mechanisms to incorporate alternative funding sources into the plan
Proposal indicates how Bidder intends to collaborate with Program Administration Team to achieve Pilot goals
Completed cost proposal using template provided, filling out all relevant information
Reasonable and relatively competitive labor rates and associated fees and sub-contractor fees
Cost proposal includes revenue share or cost reduction elements
Clear budget proposal, free of errorsCost
Prior experience working with Program Implementers or SVCE
Existence of and circumstances surrounding any claims or violations of law or governmental regulations against the Bidder, its representatives, and/or partners
Questions and answers will be added on a rolling basis. Direct all questions via email to TECH.firstname.lastname@example.org with the subject line “IUI Pilot – Q&A” before 5:00 PM PDT on October 14, 2022.
RFP Questions & Answers
Who will be the counterparties to the signed Financial Service Agreement referenced on page 10 of the RFP - the customer and who else?
The structure of the Financial Services Agreement remains to be determined, in consultation with PG&E. Agreement terms will most likely need to conform to PG&E’s TOB Platform rules (See PG&E’s TOB Platform proposal to the CPUC in proceeding R.20-08-022). PG&E may or may not be a counterparty. On behalf of the implementation team, it remains to be determined SVCE, Energy Solutions, or the Program Operator would be the logical counterparty.
Will customers participating in other programs be excluded from participating in this pilot and will the targeted addressable market provided by Energy Solutions identify only eligible customers?
In program enrollment Year 1, the Pilot intends to exclude customers enrolled in CARE. Otherwise, there are no planned exclusions for customers participating in other programs; in fact, joint participation in other programs will be encouraged or required to support project investment. Participation in other programs will be subject to alignment with customer eligibility criteria for those programs and may be constrained by policies prohibiting “double-dipping” on ratepayer-funded programs. Determination of the addressable market will rely on analysis of historical customer energy usage to estimate bill savings opportunities and may not fully reflect other eligibility constraints.
What percentage of the customer base does SVCE have an email and phone number on file, and if possible, among the population the IUI pilot is initially targeting?
SVCE has contact information for the majority of our residential customers.
Does SVCE have any restrictions on contacting customers which could impact marketing and outreach activities?
Here is SVCE’s Customer Confidentiality Policy: https://www.svcleanenergy.org/customer-confidentiality/.
All marketing and outreach activities will be approved and coordinated through SVCE staff.
Is the Program Operator required to hold a California contractor's license? If so, is it acceptable for a Program Operator teaming partner to hold the contractor’s license?
The Program Operator may hold a valid California Contractor’s license or subcontract project installation to a duly licensed contractor.
Who will the installers have a contractual relationship with - Energy Solutions, SVCE, or the Program Operator?
Installers will have a contractual relationship with the Program Operator.
Who will be responsible for paying installers for their services - Energy Solutions, SVCE, or the Program Operator?
The Program Operator will pay installers.
Will Operator need to have 3P installers under contract as subs? (As opposed to under Participation Agreement as independent 3Ps?) Page 9 second bullet, Page 10, second bullet under Start-Up
Installers will perform their work under a binding contract with the Program Operator.
The mechanics of allocating and disbursing funds for project installation remain to be determined. Energy Solutions understands that cash flow and financial risk will be vital considerations.
What is envisioned by “revenue sharing” referred to on page 16 of the RFP; e.g., is the Program Operator expected to share revenue or provide a cost-share?
Please ignore the term “revenue share” and instead describe any performance-based contractual terms or other risk-sharing mechanisms you are prepared to offer.
Will Energy Solutions' contract with SVCE continue through the repayment period, during which time the customer care services are required to be available?
The current plan is for Energy Solutions to contract with SVCE for turn-key services for three years with an option to extend. Should an extension occur, Energy Solutions would like the option to also extend with the Program Operator for select tasks, such as warrantee support (see question 13) or information services needed as customers complete their tariff payments. (Should Energy Solutions and SVCE elect not to extend past three years, SVCE would be responsible to arrange for ongoing customer care services).
Both periods are relevant to these services (see question 11), but the primary focus is on the three years of field work and M&V. Energy Solutions also is interested in qualifications and cost estimates for potentially providing ongoing services beyond the three-year period.
Who is responsible for post-installation maintenance, SVCE or the Operator? (Page 6, Table 2 says SVCE is responsible beyond the pilot period).
The Pilot team’s design intent is that the customer should remain responsible for routine maintenance and any needed repairs should be covered under warranty. The Program Operator may need to play a lead role in enforcing warranty terms with the manufacturer and/or installer, should the contract be extended past the initial three-year pilot period.
The pricing template asks for an all-years-in-one labor category pricing. How would you like us to show change in costs over time, based on the different phases?
Any escalation rates on labor or non-labor costs should be described in the cost proposal narrative.
Energy Solutions/TECH will be responsible for working with SVCE and PG&E to finalize tariff terms. The Program Operator will be asked for input during the planning stage to ensure tariff terms are operationally compatible with the pilot. Draft tariff terms were included in SVCE’s June 15th proposal to the CPUC in proceeding R.20-08-022.
The mechanics of monetizing grid transactable benefits remains to be determined. The counter-party could be PG&E or a third party.
To what extent will the internal M&V needed for active load management be provided by the TECH partners vs. provided by the Program Operator?
Active load management services could be provided by the Program Operator or a third party. Requirements for dedicated instrumentation and M&V remain to be determined.
Will Energy Solutions, the TECH team, and SVCE keep Bidder’s responses to this RFP confidential and not share Bidder’s proposal, program information or ideas with any other Bidders or external parties?
SVCE is a public agency and therefore proposals may be subject to the requirements of the California Public Records Act, Cal. Gov. Code section 6250 et seq (“CPRA”). Although the CPRA recognizes that certain confidential trade secret information may be protected from disclosure, SVCE or Energy Solutions may not be in a position to establish that the information a Bidder submits is a trade secret. If a public records request is made for information marked “Confidential,” “Proprietary,” or “Trade Secret,” SVCE and/or Energy Solutions will provide the Bidder(s) who submitted the information with reasonable notice to seek protection from disclosure by a court of competent jurisdiction.